How we dial without getting you in trouble.

The rules we run on

Every campaign. No exceptions.

Do Not Call

Every list is scrubbed against the federal Do Not Call registry and your state's registry before every campaign. Anyone who asks us not to call again goes on an internal do-not-call list the same day and is never dialed again, for you or for anyone else.

Calling hours

8am to 9pm in the prospect's time zone, never outside it. Business lists are called during business hours in their time zone. No holidays, no Sundays unless you ask and the state allows it.

Caller ID

Your company name and a number in your own area code. No spoofing, no rotating numbers, no hiding who is calling. When they call back, it rings where you tell us.

Recording

Calls are recorded for quality and for your review. Where state law requires consent to record, we get it on the call before anything else is said.

Scripts

No pressure tactics, no fake urgency, no claims we can't back. We say who we are, who we're calling for, and why. If the answer is no, we say thanks and hang up.

Your data

Your list, your recordings, and your appointments are yours. Nothing is shared, resold, or reused for another client. Exclusive Desk clients get their market locked.

What this is not

A description of how we operate, not legal advice. Telemarketing rules vary by state and by industry. If your industry has its own rules, tell us on the call and we build the campaign around them.